SAICA PACK has been named ‘Supplier of the Year’ by leading printer brand OKI – the latest in a series of awards which endorse the company’s commitment to outstanding customer service and support.
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OKI presented the award to SAICA Pack after grading its supplier base on a number of criteria including quality improvement, customer service and response, lead time reduction, obsolescence reduction and risk management.
SAICA PACK, which supplies OKI with a range of corrugated cases, fitments and pallet packs which are used in the distribution of their products, outperformed OKI’s other suppliers in all areas to scoop the award.
Commenting on the award, Richard Sharp, Managing Director for Scotland and Ireland at SAICA PACK commented:
“It is extremely pleasing when our customers recognise us in this way and it is proof of our ongoing commitment to the high standards of customer care and satisfaction in everything that we do.
“We have worked with OKI for many years and have developed a number of processes and systems which help us ensure we supply a first-class service. Our approach to account management allowed us to build a real partnership with OKI that benefits both companies.”
From Niall MacDonald (MD of Oki UK Ltd)
"We're delighted to give recognition to SAICA for the significant contribution they have made to our business.
“No one can afford to stand still in the current business environment and we must look beyond incremental improvements to stay ahead of the field. In this regard, SAICA, through the development of innovative solutions have made a tangible contribution to our bottom line.”
OKI is a major player in the printer market and is dedicated to creating relevant, high performance products, applications and services to meet the individual in-house printing needs of both today’s and tomorrow’s businesses.
The Supplier of the Year Award is the latest in a string of accolades from SAICA PACK’S customer base. In November last year the company’s Exeter Plant was named as Rittal’s best supplier in the “most consistent on-time delivery” category for the second year running.
And last August, SAICA PACK’S creativity received international recognition at the San Francisco World Spirits Competition with two Gold Medals being awarded to the world famous Scottish Whisky Distiller John Dewar & Sons for the packaging designs on two of their most famous brands – Dewar’s White Label Whisky and Dewar’s 12-Year-Old Whisky.
The International Award recognised SAICA PACK’S market leadership in the design and manufacture of high end packaging for spirits. The company coordinated production of the case packaging for both products.