BioPak’s Huskee brand has developed an intelligent, IoT-enabled Smart Bin for reusable cups and containers – intended to simplify the return experience and keep vessels in circulation.
The Smart Bin was designed in collaboration with Fossick Studio, Particle Design Studio, Tom Kulaga and Simon Kobler. The solution was created to address the challenges related to keeping reusable packaging in circulation.
To borrow a vessel under Huskee’s Borrow system, consumers can launch the web app via a QR code at the venue, scan the QR code on the borrowed vessel, and pay a $3deposit via Apple Pay or G Pay.
Alternatively, they can download the mobile app, follow a similar process, and show a confirmation screen to venue staff in a deposit-free approach.
Venues may also allow an app-free cash deposit, and a Tap&Borrow approach is set to be implemented soon.
Once a vessel has been borrowed, consumers can return their packaging within a 14-day window. App users will receive reminders when their cup is due back and can use the app to find the nearest Borrow bin or cafés.
To return the containers, Huskee has developed an intelligent, IoT-enabled return point. Designed for a simple and convenient return process, the solution combines QR-enabled access, a gravity driven mechanical system, modular architecture, and dual power capability to support operations across a range of environments.
If the consumer has borrowed via an app, the bin’s built-in scanner will identify the QR codes on the vessel and open for disposal. Consumers do not need to wash their packaging before placing it in a Borrow bin.
The bin only opens for reusables, and offers real-time vessel tracking with dashboard integration to help businesses monitor their reuse systems.
If mobile app users reach a certain number of returns, they can earn a free coffee – an approach hoped to incentivize repeat returns. Consumers can also opt to keep their vessels, in which case the $3 fee applies and the business will not be charged.
According to Saxon Wright, co-founder of Huskee and chief sustainability officer at BioPak Group, achieving reuse at scale requires operators to design convenience into the consumer experience.
“Making reuse work at scale is about much more than designing a great reusable product,” Wright explained. “We need to make the return journey just as easy, intuitive and convenient as picking up the product in the first place.
“That’s what we set out to achieve with the Borrow Smart Bin. By combining thoughtful industrial design with technology and a simple return experience, we’re removing friction from the reuse system and making it easier for people to do the right thing.”
“The Jury recognizes the Borrow Bin as an exceptional example of design thinking applied at a systems level, transforming a passive waste receptacle into intelligent, IoT-enabled return infrastructure that addresses one of the most persistent barriers to reuse adoption: convenience,” said the Australian Good Design Awards jury.
“Being recognized by the Australian Good Design Awards is a great endorsement of the thinking behind the system, and importantly, its real-world impact,” continued Saxon Wright. “We’re proud to see a project designed to help move reuse forward, recognized for both its innovation and its practical application.”
“Reuse plays a critical part in our BioPak portfolio, one where we are continuing to take responsibility and champion end-of-life solutions for our customers,” added BioPak CEO Guy Brent. “What this award recognizes is not only our leading edge in packaging design but also the importance of making sustainability practical, putting people at the heart of the packaging we use daily. We're eager to see growing adoption across the country.”
